Last updated on: 20 September 2025.

THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT ( HEREINAFTER “YOU” or “YOUR”) AND KAVWORKS TECHNOLOGIES PRIVATE LIMITED (HEREINAFTER “KAVWORKS”) GOVERNING YOUR USE OF PRETTURE – A CLOUD ERP FOR MANAGING SALE, PURCHASE, PRODUCTION AND DISTRIBUTION, PROVIDED AS “SOFTWARE AS A SERVICE” BY KAVWORKS (HEREINAFTER “PRETTURE” or “Service” or “Services”)

Acceptance of the Agreement

You must be of legal age to enter into a binding agreement in order to accept the Agreement . If you do not agree to this agreement, do not use any of our Services. You can accept the Agreement by checking a checkbox or clicking on a button or by OTP verification, indicating your acceptance of the Agreement or by actually using the Services. THIS IS THE ONLY VALID AGREEMENT BETWEEN YOU AND KAVWORKS. ANY OTHER AGREEMENT DONE EARLIER WILL NOT STAND VALID POST ACCEPTING THIS AGREEMENT.

Description of Service

We provide cloud software and applications for businesses, including associated offline and mobile applications (“Service” or “Services”). You may use the Services for your personal and business use or for internal business purposes in the organization that you represent. You may connect to the Services using any Internet browser supported by the Services (Google Chrome is the only officially supported browser as on date). You are responsible for obtaining access to the Internet and the equipment necessary to use the Services. You can create and edit content with your user account and if you choose to do so, you can publish and share such content.

Beta Service

We may offer certain Services as closed or open beta services (“Beta Service” or “Beta Services”) for the purpose of testing and evaluation. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the success of such testing and the decision, if any, to offer the Beta Services as commercial services. You will be under no obligation to acquire a subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. You agree that KAVWORKS will not be liable to you or to any third party for any harm related to, arising out of, or caused by the modification, suspension or discontinuance of any of the Beta Services for any reason.

User Sign up Obligations

You need to sign up for a user account by providing all required information in order to access or use the Services. If you represent an organization and wish to use the Services for corporate internal use, we recommend that you, and all other users from your organization, sign up for user accounts by providing your corporate contact information. In particular, we recommend that you use your corporate email address. You agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the sign up process; and (ii) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if KAVWORKS has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, KAVWORKS may terminate your user account and refuse current or future use of any or all of the Services.

Restrictions on Use

In addition to all other terms and conditions of this Agreement, you shall not: (i) transfer the Services or otherwise make it available to any third party; (ii) provide any service based on the Services without prior written permission; (iii) except as permitted under applicable law, attempt to disassemble, reverse engineer or decompile the Services; (iv) use the third party links to sites without agreeing to their website terms & conditions; (v) post links to third party sites or use their logo, company name, etc. without their prior written permission; (vi) attempt to gain unauthorized access to the Services or its related systems or network; (vii) use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of KAVWORKS; (viii) use the Services to send or store material containing software viruses, worms or other harmful computer codes, files, scripts or programs; (ix) use the Services in any manner that interferes with or disrupts the integrity, security or performance of the Services, its components and the data contained therein; (x) host, display, upload, modify, publish, transmit, store, update or share any information that belongs to another person or entity and to which you do not have any right, including personal or confidential information of any person or entity with respect to which you do not have consent or permission from such person or entity; ( xi) violate any applicable local, state, national or international law; (xii) use the Services for any form of competitive or benchmarking purposes; and (xiii) remove or obscure any proprietary or other notices contained in the Services; (xiv) use our Services in any manner that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations of India with other countries, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other countries; (xv) create a false identity to mislead any person as to the identity or origin of any communication; (xvi) use the services for transmitting information that is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person; or (xvii) use the services in a manner that relates to or encourages any activity prohibited by law in India.

Spamming and Illegal Activities

You agree to be solely responsible for the contents of your transmissions through the Services. You agree not to use the Services for illegal purposes or for the transmission of material that is unlawful, defamatory, insulting, harassing, libelous, invasive of another’s privacy (including bodily privacy), abusive, threatening, harmful, vulgar, pornographic, paedophilic, harmful to children, obscene, racially or ethnically objectionable, or is otherwise objectionable, offends religious sentiments, promotes racism, contains viruses or malicious code, or that which infringes or may infringe intellectual property or other rights of another. You agree not to use the Services for the transmission of “junk mail”, “spam”, “chain letters”, “phishing” or unsolicited mass distribution of email or messages. KAVWORKS reserves the right to terminate your access to the Services if there are reasonable grounds to believe that you have used the Services for any illegal or unauthorized activity.

Third Party Applications

PRETTURE integrates with many third party applications (hereinafter “Third Party Application(s)”). Access and use of the Third Party Applications may require acceptance of terms of service and privacy policies applicable to such Third Party Applications (hereinafter “Third Party Terms”). You are responsible for reading and understanding the Third Party Terms before accessing or using any Third Party Application. You acknowledge and agree that KAVWORKS is not liable for any Third Party Applications. While we will try to provide you with advance notice, whenever reasonably possible, you acknowledge and agree that KAVWORKS may, at any time and in our sole discretion, and without any notice to you, suspend, restrict or disable access to or remove from PRETTURE, any Third Party Application, without any liability to you, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses.

Fees and Payments

PRETTURE is available under subscription plans of various durations.

From time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. Any increase in charges will not apply until the expiry of your then current billing cycle. You will not be charged for using any Service unless you have opted for a paid subscription plan.

In the event any tax such as GST, VAT, sales tax or the like is chargeable by KAVWORKS in accordance with any local, state, provincial or foreign laws with respect to your subscription to our Services (“Taxes”), KAVWORKS will invoice you for such Taxes. You agree to pay KAVWORKS such Taxes in addition to the subscription fees. KAVWORKS shall provide you with an invoice in the format prescribed by the applicable local, state, provincial or foreign laws to help you avail the applicable input tax credit for the Taxes so paid.

The commercial that you will receive from PRETTURE will have different terms and conditions for each section and will be applicable as specified in the commercial.

You must renew your account on or before subscription expiry to continue using PRETTURE. Even in case of late payment for renewal, your PRETTURE subscription will be renewed from the date of last subscription expiry only.

IF YOUR PRETTURE ACCOUNT IS NOT RENEWED FOR 30 DAYS FROM THE DATE OF YOUR SUBSCRIPTION EXPIRY, KAVWORKS WILL DELETE YOUR PRETTURE ACCOUNT ALONG WITH ALL THE DATA STORED BY YOU IN YOUR PRETTURE ACCOUNT. THIS DATA WILL NOT BE RECOVERABLE IN ANY SCENARIO.

Account Administrator

When you sign up for a PRETTURE account, your primary user is created with administrator privileges with initial password. This user can manage user roles, manager users and manager various settings of your PRETTURE account. Other users will be able to perform the operations as per their assigned user roles.

You are responsible for (i) changing your initial password before going live with your PRETTURE account (ii) ensuring confidentiality of all the user’s passwords (iii) ensuring that all the activities that occur in connection with your account comply with this agreement. You understand that KAVWORKS is not responsible for your PRETTURE account administration and internal management of the Services for you.

Personal Information and Privacy

Personal information you provide to KAVWORKS through the Service is governed by KAVworks Privacy Policy. Your election to use the Service indicates your acceptance of the terms of the KAVworks Privacy Policy. You are responsible for maintaining confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by email to accounts@kavworks.com or by calling us on any of the numbers listed on https://www.pretture.com. We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account, or otherwise.

Communications from PRETTURE

The Service may include certain communications from PRETTURE, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.

Cloud Providers and Hosting Location

We use standard and reputed cloud providers. We use different cloud providers for various purposes. The major cloud providers with whom we work are Amazon Web Services (AWS), Google Cloud Platform (GCP) and Digital Ocean. These cloud providers provide the cloud facilities in India and we host our servers in the India region only.

This agreement does not restrict KAVWORKS to any specific cloud provider or the cloud providers listed in the agreement.

This agreement does not restrict KAVWORKS to keep the servers only in the India region.

Data Ownership

We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant KAVWORKS the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for KAVWORKS commercial, marketing or any similar purpose. But you grant KAVWORKS permission to access, copy, distribute, store, transmit, reformat the content of your user account solely as required for the purpose of providing the Services to you. Also, you grant KAVWORKS permission to publicly display the specific content or data stored by you only in case you use a feature of PRETTURE which allows your specified content or data stored to be visible to an individual who is not a user in your PRETTURE account (examples of such features are invoice link sent from your PRETTURE account to your customer. Here your customer can see the invoice even without being a licensed user of your PRETTURE account).

Trademark

KAVWORKS, KAVWORKS logo, the names of individual Services and their logos are trademarks of KAVWORKS TECHNOLOGIES PRIVATE LIMITED. You agree not to display or use, in any manner, the KAVWORKS trademarks, without KAVWORKS’s prior permission.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. KAVWORKS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KAVWORKS MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. USE OF ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM KAVWORKS, ITS EMPLOYEES OR REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.

Limitation of Liability

YOU AGREE THAT KAVWORKS SHALL, IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF KAVWORKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL KAVWORKS’S ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED FIFTEEN THOUSAND RUPEES (₹ 15,000) OR THE FEES PAID BY YOU DURING THE ONE (1) MONTH PRIOR TO THE FIRST EVENT GIVING RISE TO SUCH LIABILITY, WHICHEVER IS HIGHER.

Indemnification

You agree to indemnify and hold harmless KAVWORKS, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney’s fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party’s rights, in violation of any law, in violations of any provisions of the Agreement , or any other claim related to your use of the Services, except where such use is authorized by KAVWORKS.

Governing law and Jurisdiction

Any controversy or claim arising out of or relating to the Terms shall be settled and adjudicated exclusively by the courts of Thane, Maharashtra in accordance with the laws of India without regard to conflict of law principles.

Suspension and Termination

We may suspend your user account or temporarily disable access to the whole or part of any Service in the event of any suspected illegal activity, or requests by law enforcement or other government agencies. Objections to suspension or disabling of user accounts should be made to accounts@kavworks.com within thirty days of being notified about the suspension. We may terminate a suspended or disabled user account after thirty days. We will also terminate your user account on your request.

In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Agreement and to terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. You have the right to terminate your user account if KAVWORKS breaches its obligations under this Agreement and in such event, you will be entitled to a prorated refund of any prepaid fees. Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and password and deletion of all data in your user account.

Modification of Terms of Service

We may modify this Agreement upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes to the Agreement that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing KAVWORKS notice by email within 30 days of being notified of the availability of the modified Agreement if the Agreement is modified in a manner that substantially affects your rights in connection with use of the Services. In the event of such termination, you will be entitled to a prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Agreement will be deemed to be your agreement to the modified Agreement.

End Of Terms Of Service

If you have any questions or concerns regarding this Agreement, please contact us at accounts@kavworks.com.